Site Reliability Engineer

What Your Responsibilities Will Be

Some areas of work are

• Creating tools that smooth the journey from idea to running in production
• Learning and evangelizing best practices related to the build, test and deployment of software
• Providing tools to our fellow engineers with a high degree of reliability and quality

What You’ll Need To Be Successful

Qualifications

• Software Engineering: Understand software engineering fundamentals and have experience developing software among a team of engineers. Strong experience in the practice of testing.
• Build Automation: Experience getting artifacts in a variety of languages packaged and tested so that they can be trusted to go into Production. Automatically.
• Release Automation: Experience in getting artifacts running in production in a reliable manner. Automatically.
• Observability: Experience with developing service level indicators and objectives, instrumenting software, and building meaningful alerts.
• Troubleshooting: A passion for tracking down technical root causes of distributed systems, and software.
• Containers/Container Orchestration Systems: A solid understanding of how to manage and maintain container-based systems especially on Kubernetes.
• Artificial Intelligence: A grounding in infrastructure for and the use of Agentic Systems.
• Infrastructure-as-Code: Experience with deploying and maintaining infrastructure as code with tools such as Terraform and Pulumi.
• Technical Writing: We will need to build documentation and diagrams for other engineering teams.
• Customer Satisfaction: Keen eye for customer satisfaction (our customers are other engineering teams and Avalara customers).
• Passion for Learning: Interest in the broader technology space with a constant desire to expand your understanding.
• Adaptability: Experience working on a variety of projects.

Preferred Qualifications

• GO: Our tooling is developed in GO
• Distributed Computing: Experience architecting, developing, and deploying distributed services across regions and clouds.
• GitLab: Experience in working with, managing, and deploying.
• Artifactory: Experience in working with, managing, and deploying.
• Technical Writing: writing technical documents that people love and adore.
• Open Source: Build side-projects or contribute to other open-source projects.

Experience

• Minimum 8 years of experience in a SaaS environment
• Bachelor's degree in computer science or equivalent
• Ability to participate in an on-call rotation